At Stratworth University, our learners have access to a formal avenue through which they may appeal against a formal assessment decision, seek reasonable adjustments, accommodations or exceptions. The assessment of our learners is carried out by internal assessors who do so within the ambit of the learning outcomes and requirements of the course in question, and organization-wide criteria regulating the administration of the relevant course.

At Stratworth University, we prioritize a positive learning experience for all students. We understand, however, that issues may arise. Therefore, we welcome complaints as an invaluable source of feedback regarding our services, and we are determined to use the information gathered through complaints to drive improvements across our processes and services.

Stratworth University is committed to maintaining the highest standards for all its courses. This policy outlines the quality assurance process we deploy to maintain the standards of our services. Course reviews constitute the fundamental core of our quality assurance process. These reviews emphasize the relevance of content and assessment methods to the attainment of learning outcomes on one hand and the accuracy and up-to-date nature of course content on the other.

This Policy outlines the responsibilities of Stratworth University ("the Company") concerning data protection and the rights of customers, learners and business contacts ("data subjects") with regards to their personal data under the Data Protection Act 2018 (formally EU Regulation 2016/679 General Data Protection Regulation ("GDPR")).

Stratworth University is committed to providing equal opportunities and fair treatment for all learners, regardless of age, disability, economic status, faith, gender, marital status, sexuality, race, color, nationality, ethnic origin, or any other protected characteristic. To achieve this, we ensure that all of our processes are fully transparent.

Stratworth University takes all allegations of malpractice, misconduct or maladministration in relation to its training assessments and events very seriously. This policy outlines the procedures for investigating and addressing such allegations.

Stratworth University is committed to ensuring equal opportunities for all learners, as required by the Equality Act 2010. We aim to provide transparent, equal and fair access to our training programs, making reasonable adjustments and special considerations to accommodate learners with disabilities or temporary impairments without compromising assessment rigor or standards.

Every individual working with children or vulnerable adults has a legal obligation to collaborate to protect them from harm or abuse. The responsibility for overseeing the safeguarding measures for learners lies with the Safeguarding Coordinator at Stratworth University. This role includes ensuring the effectiveness of all actions undertaken to safeguard and promote the welfare of children and vulnerable adults participating in our training programs.

Stratworth University is committed to conducting all marketing activities in a responsible, ethical, and legal manner. This policy outlines the principles and procedures that will guide our marketing efforts, ensuring they align with our institutional values and contribute positively to the communities we serve.